Loved by Comfort Suites Gatlinburg Downtown-Convention Center guests
Comfortable beds
Clean rooms
Excellent location
Helpful staff
Plenty of parking
"This is the best handicap room that we have ever stayed in, plenty of room for the wheel chair to move around freely."
Stacy from United States
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"This would be a perfect 4th of July hotel as if you request a town view you can see the fireworks and drown show from your windows."
Stacey B from United States
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"The room was spacious and super clean."
Shelley B from United States
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Comfort Suites Gatlinburg Downtown-Convention Center: A 3-Star Gatlinburg Hotel with a Heated Indoor Pool
Accommodations & Amenities
The hotel offers 89 air-conditioned rooms with mountain views and a dedicated work desk. Each room provides a refrigerator and a tea and coffee maker for guest use. The property includes a shared lounge and terrace with outdoor furniture for relaxation.
Recreation & Wellness
Guests have access to a heated indoor swimming pool that operates year-round, complemented by a kids' pool. The fitness center houses various exercise machines for daily workouts. Sun loungers, beach chairs, and umbrellas are provided poolside.
Dining & Services
A complimentary buffet and American breakfast is served daily, with options including eggs, biscuits, and meats. A snack bar offers additional food and drink purchases throughout the day. The hotel provides a 24-hour front desk with express check-in/check-out and luggage storage.
Location & Business
The hotel is less than 1 km from Ober Gatlinburg and a 14-minute walk to Ripley's Aquarium of the Smokies. A business center and flexible meeting/banquet facilities are available for corporate needs. Free on-site private parking includes accessible spaces and an electric vehicle charging station.
Family & Accessibility
Family rooms are standard, and board games are available for guest use. The property offers wheelchair accessibility, visual aids including Braille and tactile signs, and lowered bathroom sinks. Raised toilets and toilets with grab rails are installed in accessible rooms.
Highlights
Location: 5-minute walk to Gatlinburg Parkway
Pool: Heated indoor pool open year-round
Rooms: 89 air-conditioned suites with mountain views
Business: Meeting space & business center
Parking: Free on-site parking with EV charging
Accessibility: Wheelchair accessible with tactile signage
“This hotel, relatively new, distinguishes itself with a clean, modern aesthetic and exceptionally helpful staff. Its location places you conveniently in the heart of the downtown area, making it easy to explore the attractions on foot. I found the newness of the property particularly appealing; it's clear that attention has been paid to creating a comfortable and welcoming environment.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Wide King Suite Handicapped Hearing
2 persons
500 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
One Bed King Suite
2 persons
455 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
One Bed King Suite Handicapped Accessible Hearing
2 persons
400 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.7/10Review score
General
No smoking on site
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Ski storage
Allergy-free rooms
Lift
Vending machines
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Fishing
Services
Laundry
Dining
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
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Comfort Suites Gatlinburg Downtown-Convention Center Location
321 Reagan Drive, Gatlinburg, 37738,
Map view
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
3000 ft
Landmark
Souvenir shopping
2400 ft
Landmark
Anakeesta
3200 ft
Landmark
Guinness World Records Adventure
2100 ft
Landmark
Historic Ogle Log Cabin
2100 ft
Theatre
Sweet Fanny Adams Theatre
3700 ft
Landmark
Tsali Monument
3800 ft
National Park
Great Smoky Mountains National Park
3900 ft
Nearby
903 Parkway Ole Smoky Moonshine Holler
Ole Smoky Tennessee Moonshine
800 ft
115 Historic Nature Trail
Gatlinburg Space Needle
1200 ft
Convention Centre
Gatlinburg Convention Center
1100 ft
908 Parkway
Ripley's Haunted Adventure
500 ft
Museum
Hollywood Star Cars Museum
500 ft
919 Parkway
Amazing Mirror Maze
300 ft
Ski Lift
Gatlinburg SkyLift Park
1000 ft
Amusement Park
Earthquake
1900 ft
Museum
Christ in the Smokies Museum and Gardens
1500 ft
Airport Road/Cherokee Orchard Road Adjacent to Roaring Fork Motor Nature Trail
Noah Bud Ogle Cabin
800 ft
Church
St Mary's Catholic Church
900 ft
650 Parkway
Ole Smoky Barrelhouse
1900 ft
Church
Trinity Episcopal Church
1100 ft
Museum
Gatlinburg Pinball Museum
1300 ft
716 Parkway # 37838
World of Illusions
1700 ft
742 Parkway
Gatlinburg First United Methodist Church
1400 ft
800 Parkway
Ripley's Believe It or Not Gatlinburg
1600 ft
Gallery
Smoky Mountain Art Gallery
1600 ft
Ski Area
Ober Gatlinburg
700 ft
904 Parkway
Ripley's Moving Theater
500 ft
The SkyBridge
1700 ft
Restaurants
Smoky Mountain Brewery
1100 ft
1004 Parkway
Cherokee Grill
900 ft
1002 Parkway
Dick's Last Resort
600 ft
903 Parkway Ste 104
Mellow Mushroom
500 ft
903 Parkway Ste 103
Flapjack's Pancake Cabin
300 ft
956 Parkway
Howard's Steakhouse
800 ft
976 Parkway
Explore Gatlinburg
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Ripley's Aquarium of the Smokies
11 minutes' walk
An extensive aquarium featuring diverse marine life, interactive exhibits, and opportunities for animal encounters.
Gatlinburg Space Needle
5 minutes' walk
A 407-foot tall observation tower offering breathtaking panoramic views of the Smoky Mountains and Gatlinburg.
Anakeesta
12 minutes' walk
A family-friendly park with a treetop walk, zip lines, and scenic views, perfect for all ages.
Guinness World Records Adventure
8 minutes' walk
An interactive experience filled with fascinating exhibits showcasing record-breaking achievements from around the globe.
Ober Gatlinburg Ski Resort
9 minutes' walk
A go-to spot for winter skiing and snowboarding, also offering year-round attractions like an alpine slide.
Hiking in Great Smoky Mountains National Park
15 minutes walking
Access to stunning trails featuring rich wildlife and beautiful scenery, suitable for all skill levels.
Bearland Grill & General Store
4 minutes' walk
A casual eatery serving comfort food and local favorites in a charming atmosphere, perfect for families.
Slice Pizza Bakery
3 minutes' walk
A laid-back pizza spot known for fresh, handmade pizzas and unique toppings, ideal for a quick bite.
Sweet Fanny Adams Theatre
14 minutes' walk
An intimate venue offering a variety of musical and comedic performances suitable for all ages.
Ripley's Haunted Adventure
2 minutes' walk
A thrilling haunted house attraction with live actors and elaborately themed rooms for an unforgettable experience.
Tips on navigating the city
City Centre
Gatlinburg 11 min · 3000 ft
Airports
McGhee Tyson (TYS) 115 min · 47.3 mi
Asheville Regional (AVL) 207 min · 85.7 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
89
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
7.0/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.7/10
Free Wi-Fi
9.5/10
Location
9.0/10
Paid Wi-Fi
8.4/10
Staff
8.8/10
Value for money
8.6/10
Pros
Clean hotel
Good location
Good breakfast
Courteous staff
Cons
Tight parking
Small spaces
Bedbugs
Limited hot options
Guest reviews
based on 1000 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Comfort Suites Gatlinburg Downtown-Convention Center
What is the check-in and check-out policy at Comfort Suites Gatlinburg Downtown-Convention Center?
Check-in is at 16:00 and check-out is by 11:00.
What amenities are offered at Comfort Suites Gatlinburg Downtown-Convention Center?
Amenities include free Wi-Fi, a fitness centre, an indoor swimming pool, luggage storage, and a business centre.
What types of breakfast options are available at Comfort Suites Gatlinburg Downtown-Convention Center?
Guests can enjoy either a buffet or an American breakfast.
Which attractions are within walking distance of Comfort Suites Gatlinburg Downtown-Convention Center?
Nearby attractions include Ober Gatlinburg (less than 0.5 mi) and Ripley's Aquarium of the Smokies (0.5 mi).
What are the room amenities at Comfort Suites Gatlinburg Downtown-Convention Center?
Rooms feature air conditioning, a TV, a desk, and tea/coffee making facilities.
What are the nearby dining options from Comfort Suites Gatlinburg Downtown-Convention Center?
Nearby restaurants include Calhoun's in Gatlinburg (0.3 mi), Bubba Gump Shrimp Co (0.3 mi), and Mellow Mushroom (0.3 mi).
What recreational activities are available at Comfort Suites Gatlinburg Downtown-Convention Center?
Guests can enjoy hiking, skiing, and fishing nearby.
How far is Comfort Suites Gatlinburg Downtown-Convention Center from McGhee Tyson Airport?
The hotel is located 43 mi from McGhee Tyson Airport.
Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?
Guests can enjoy an indoor swimming pool and a children's pool.
Does Comfort Suites Gatlinburg Downtown-Convention Center have business facilities?
The hotel offers a business centre and a 24-hour front desk.
What services are provided for guests at Comfort Suites Gatlinburg Downtown-Convention Center?
Services include express check-in/out and laundry facilities.
What languages are spoken by staff at Comfort Suites Gatlinburg Downtown-Convention Center?